Creating a dream job Essay Example | Topics and Well Written Essays - 2000 words

Creating a dream job - Essay Example As the owner manager, I have the following Job description. Meeting the guests’ needs and ensuring their meals are served on time. Responding to inquiries and solving problems relating to guests’ stay in Ngalla's bed and breakfast. Responsible for supervising administrative tasks with respect to the bed and breakfast’s operations. Responsible for the management of staff and ensuring they maintain policies that guide the operation of the private home. In charge of recruitment of staff, discipline and performance management. Directing marketing activities of the business by implementing effective marketing strategies. Supervision of management tasks relating to the operation of the business. Custodian of the bed and breakfast’s facilities, by ensuring that facilities are well maintained. Overseeing the availability of equipments and supplies throughout the day and night. Preparing budgets and setting targets for employees. Ensuring current good practices are sustained. Overseeing the implementation of the best practices to achieve guest satisfaction. Compensation and benefits package Ngalla's bed and breakfast compensation packages are based on experience and qualifications. The compensation is competitive in the market. The compensation program is based on employees working a minimum of 29 hours per week and a maximum of 40 hours per week. The compensation package includes the following perks. ... Delightful benefit which is a cash reward for delighting guests. Employees great rate which is a preferred rate per night at any of the hotels Ngalla's bed and breakfast owns. These rates include immediate family and are reduced for the extended family. Holiday club which is a voluntary program that employees can participate in deducting a certain amount from the paycheck. Make the grade benefit. A reward program that pays any of the employee’s dependants who scores straight A’s in the school’s report card. Rationale for the compensation package. The above compensation package is fit for Ngalla's bed and breakfast employees because the employees have achieved significant objectives in the past year. A firm’s employees are supposed to be provided with attractive packages as a strategy to retain the best performing employees (Tropman, 2002). Ngalla's bed and breakfast’s employees are warranted to have attractive compensation packages if they meet the bed and break fast’s objectives in terms of saving costs or adding to the company’s profits. The other area that warrants for the compensation package are efforts employees have put in place to increase turnover, efficiency, saving time and cost reduction measures. For the past one year, Ngalla's bed and breakfast managers have worked hard to ensure that employees are trained. In addition employees efforts have saved time and costs. Employees have done this to increase the bed and breakfast’s margins to cater for the remuneration. The compensation package is justified by the additional duties that employees have embraced to ensure to improve the bed and breakfast’ profits.

Communication Process in the workplace Essay Example | Topics and Well Written Essays - 1250 words

Communication Process in the workplace - Essay Example In order to effectively deal with the managerial challenges that face their firms, managers emulates effective communication that is also essential in creation of a strong culture for example in aspects dealing with ethics (Laurie, 1989). AC 1.2 The communication cycle starts from the sender. This is the person who provides the first message that is coded in nature. For the sender to effectively send his or her message, he or she must select an appropriate medium or channel of communication. Through the medium, the message is directed to the receiver who then decodes the message in order to understand it. The receiver then sends a feedback to the sender, an indication that the receiver has understood the message. The communication cycle starts once more. AC 1.3 In their efforts to enhance communication in the work place, managers are faced with various barriers that affect their communication process. One of the major barriers to communication is omission of information by the sender . In case the sender omits a certain point during the communication it may affect all stages in the communication cycle making it difficult for the receiver to understand it. The second barrier is communication overload. ... AC 1.4 Thus, there is need to adopt various strategies to overcome the potential barriers to communication. For example, to overcome the barrier incurred due to use of contradicting signs, sender must use direct simple language that easily decoded by the receiver. Additionally, senders must emulate the culture of use of face-to-face communication that is known to be direct and easily understandable by the receivers (Laurie, 1989). Similarly, senders must reinforce their words with actions especially when communicating to large audience. Section 2: Understanding the methods of communication AC 2.1 One of the major methods of written communication is email. This entails use of internet sites such as Gmail and yahoo to send messages to the receivers. For effective communication through email, the sender and the receiver must have email addresses. Similarly, they should have an access to a computer with an internet connection. Emails are used to inform the applicants for example on the r esults of the interview. It can also be used by departmental managers to inform the employees on the date and venue of a meeting. Another example of a written communication is magazines. This entails writing a message on a booklet with the intention of informing the public or the consumers about the brands available in the market as well their prices and distribution centres. A good example of a method of oral communication is face to face. In a workplace, oral communication is used during the interviewing of new employees as well as during the training of the existing workers. AC 2.2 One of the main advantages of written methods of